Frequently Asked Questions
How can therapy help me?
There are too many benefits of participating in therapy to list! Therapists can provide support, problem-solving skills, and coping strategies for a wide range of issues. Therapists, being objective, can provide a different or fresh perspective on a problem that you have been struggling with.
The benefits of therapy depend on your commitment and level of readiness. Some benefits can include, boosting self-confidence or improving self-esteem, improving communication skills, learning/finding new coping skills, attaining a better understanding of yourself, changing old patterns and developing new ones, or managing emotions such as sadness, anger or other highly charged feelings you may be experiencing.
How long is a therapy session?
Therapy sessions are typically 45-60 minutes, while groups often run longer per session. Clients typically meet on a weekly or bi-weekly basis depending on the client’s needs. The length of time while in therapy will depend on the individual client’s circumstance. The therapist and client will determine that together in the initial sessions.
What does the first session look like?
The first session will be an initial assessment to discuss the client’s history and need for treatment. During this first session, you will have the opportunity to see how therapy will work, review office policies, privacy, and confidentiality, as well as determine whether or not you are comfortable with the therapist.
Side note: It’s vital to have a positive working relationship with your therapist, so it’s recommended that the client and therapist meet 2-3 times before deciding whether or not the relationship will continue. The therapist will provide the client with referrals of specialists or trusted colleagues if they feel someone else might be better able to work with the client.
Do you accept insurance?
We are not in network with any insurance panels. We do, however, offer insurance reimbursement statements (superbills) to submit to your insurance company with your out of network benefits. Insurance companies will often reimburse 70-90% of the cost. Check with your insurance provider to determine your out of network coverage and reimbursement rates.
How do out of network benefits work?
Payment in full is due at time of service. If you are using out of network benefits, we will provide you with a “superbill” on the first of every month to submit to your insurance company that details all the information your insurance company requires to reimburse you directly. This is a coded invoice that includes a date, location, procedure code, receipt of payment, and a diagnosis code (a diagnosis code is required when insurance is involved). Call your insurance company to get your exact reimbursement rates for code 90834. Depending on your coverage, you may need to meet a deductible first, but they often cover 70-90% of the cost once the deductible is met.
What are the benefits to paying out of pocket?
Insurance companies require diagnosis codes and can dictate how many sessions you qualify for, or if you qualify at all. They can also access your personal data and private clinical information to determine “medical necessity.” When you pay out of pocket, you and your therapist get to determine your own course of treatment and what is right for you, not the insurance company. This puts you in greater control of your healthcare and helps you develop a sense of agency around taking care of your mental health.
What is the cancellation policy?
In order to maintain consistency and respect for each other's time, at least 24 hours notice is required if you need to cancel your scheduled appointment. If an appointment is not canceled with 24 hours notice, the full session fee will be charged to your account. This includes no-shows.